With over 16 years of experience in the education and training sector, Jen is a seasoned leader in developing and implementing innovative learning strategies. She has a proven track record of designing effective training programs that enhance the customer experience by creating comprehensive training modules, working with cross-functional teams, and leveraging technology to facilitate impactful learning experiences. She manages projects that range from curriculum development to large-scale training rollouts, as well as go-to-market initiatives, ensuring alignment with organizational goals and industry standards. When asked about what makes her passionate to work with customers, “I am passionate about bringing the best learning experience to our customers to help them achieve their training objectives and goals throughout the customer journey.”